This policy explains in plain English how we collect, use, store, and protect the personal information you provide while using g24.
At g24, your privacy is a right — not just a promise
All your transactions and personal information on g24 are protected with military-grade 256-bit SSL encryption. No third party can access your data.
G24 never sells your personal data to third parties. Sharing data with advertisers or data brokers is strictly against our policy.
What data we collect, why we collect it, and how we use it — all clearly laid out in this policy, with no hidden agenda.
You can view, correct, or request deletion of your personal data at any time. Your privacy remains in your hands.
You may request the deletion of all your personal data at any time. Unless required by law, we will complete the process within 30 days.
G24's privacy policy is regularly updated in line with international data protection standards, and members are notified of any changes.
📌 Summary: g24 takes your privacy seriously. This policy explains what data we collect, why we collect it, and what rights you have. If you have any questions, feel free to reach out to us at any time.
G24 (referred to hereinafter as "we", "the platform", or "g24") is one of Bangladesh's most trusted online gaming platforms. Protecting your privacy is not merely a legal obligation for us — it is a core part of our philosophy.
This Privacy Policy applies to all users of the g24.click website and its mobile app. It takes effect whenever you register, log in, or use any of our services on g24.
We adhere to international data protection standards (GDPR-inspired). Every use of your personal data has a clear and specific purpose, each of which is explained in detail within this policy.
📅 Effective Date: This Privacy Policy is effective from January 2026. To request a previous version, please contact our support team.
G24 only collects information that is genuinely necessary to provide our services. We do not collect data beyond what is needed.
Information you provide when registering or using our services:
| Data Type | Why it's needed | Mandatory? |
|---|---|---|
| Full Name | Identity Verification & Payment Processing | ✅ Yes |
| Email Address | Login, notifications & support | ✅ Yes |
| Mobile number | OTP Verification & Support | ✅ Yes |
| Date of Birth | Age verification (18+) | ✅ Yes |
| National ID | KYC Verification & Payment Security | ⚡ As Needed |
| Address | Withdrawal Verification | ⚡ As Needed |
Certain information is collected automatically while you use g24:
In certain cases, we may receive information from legitimate sources — such as payment providers or identity verification agencies — solely to ensure the security of your account.
G24 uses your data solely for defined purposes. Each purpose has a lawful basis, clearly outlined below.
💡 Did You Know: g24 never shares your data with third parties for advertising purposes. You can opt out of promotional emails or SMS at any time.
G24 retains your data only for as long as necessary. While your account is active, your information is kept to provide our services. Even after account closure, certain data may be retained for a defined period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Account Active + 5 Years | Legal obligations |
| Transaction History | 7 Years | Financial Regulatory Law |
| Game Logs | 3 Years | Dispute Resolution |
| Support conversations | 3 Years | Service Quality Assurance |
| Marketing Preferences | Until consent is withdrawn | Your Preferences |
G24 stores its data in secure data centers located across multiple countries. All data centers comply with international security standards (ISO 27001) and are monitored around the clock.
G24 never sells your data. However, limited information may be shared with trusted partners where necessary to operate our services.
✅ Our Guarantee: All of our third-party partners are required to sign g24's strict Data Protection Agreement (DPA). They are equally prohibited from using your data beyond their authorized purposes.
G24 uses cookies on its website to enhance your browsing experience and keep essential functions running smoothly. Cookies are small data files stored in your browser.
Optional cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause certain site features to stop working.
As a g24 member, you have the following rights over your personal data. To exercise any of these rights, please reach out to our support team.
You can request to know exactly what personal data g24 holds about you at any time. A full report will be provided within 15 business days of your request.
You may request corrections to any inaccurate or outdated information. Many details can also be updated directly from your account settings.
You may request the deletion of all your personal data. Everything that is not required to be retained for legal reasons will be permanently deleted within 30 days.
In certain cases, you may request that we limit how we use your information — for example, opting out of marketing communications.
You may request a download of your data in a standard format (JSON/CSV).
G24 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.
Age verification is carried out at registration, and identity documents may be requested in suspicious cases. If a minor is found to have created an account using false information, the account will be immediately closed and all associated data will be permanently deleted.
👨👩👧 For Parents: If you believe a child is using g24, please contact support@g24.click immediately. We will take prompt action.
G24 uses industry-leading technology to protect your data. Security is an ongoing commitment for us — with every update, our protections grow stronger.
In the rare event of a data breach, we will notify all affected members within 72 hours and take immediate protective action.
This policy may be updated from time to time due to business changes, legal updates, or technological improvements. We will notify you in advance of any significant changes.
Addition of GDPR-inspired rights, detailed cookie policy, and a full rewrite of the policy in plain English.
Clarification of transaction data retention periods and an updated list of third-party partners.
Additional verification steps added to protect the data of minors.
You will be notified by email 30 days before any policy changes take effect. Continued use of g24 after the updated policy becomes effective will be considered your acceptance of the new terms.
If you have any questions about this Privacy Policy, wish to access or delete your data, or want to raise any concern — please get in touch. We're always here to help.
Please include in the subject line for data-related requests "Privacy Request". We will resolve your issue within 15 business days. For more information, please see our Frequently Asked Questions (FAQ) page.
Your privacy is 100% protected at g24. Register for free and enjoy the best gaming experience in Bangladesh.
For players aged 18+. Play Responsibly।